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Privacy Policy & Security

Details Last Updated: 18 May 2018

Your privacy is of the utmost importance to us. Here at Aderans Hair Centre we want to provide you with high quality products and customer service – and we want you to be confident that the information you give us is safe and secure. In this Privacy Policy we’ll explain how we use your information to give you a better, more personalised Aderans Hair Centre experience.

We’ll also tell you how and why we collect your Personal Information, your rights and choices when it comes to these details, as well as the steps we take to keep it secure and confidential.

Privacy Policy

Personal information we collect, what we use it for and how to opt out.

When you either book a call, request a brochure or sign up to our newsletter on our website we will ask you for your name, email address, telephone number and postcode. We will use this information to contact you by email from time to time to keep you up to date with new and exciting promotions at Aderans Hair Centre.

You can opt out of receiving these emails simply by clicking on the Unsubscribe link at the bottom of any of these emails you receive. You will be removed from the emailing list immediately.

Cookies

By continuing to browse our site, you consent to our placing cookies on your computer (unless you have chosen to disable them via your browser).

Cookies are small encrypted text files that are stored on your computer or other device when visiting this Website. Our Website requires the use of some cookies to remember your preferences.

It is possible to turn off your cookies through your website browser settings however this will affect the functionality and experience of our site. Please visit the help section of your website browser to learn how to turn your cookie settings off.

Google Analytics

Like many websites, this site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Google Analytics makes use of cookies. Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website. Read more about this policy’s section on cookies.

We use the limited data collected to continually review and improve the service we provide so that you have an excellent shopping experience with Aderans Hair Centre.

Subject Access Requests

If you require a copy of all the Personal Information we store about you, we’ll deal with this manually. Please contact the Data Protection Officer. We will reply to you with this information within 1 month.

Right to be forgotten

If you wish us to delete the data we hold about you, we will do this manually. Please contact the Data Protection Officer.

How we store your personal information

When you either book a call, request a brochure or sign up to our newsletter on the website your Personal Information will be securely stored in the Website’s database. This data is currently stored in an identifiable fashion as is the case with most websites on the internet and a limitation of the content management system that this website is built on WordPress.

How long do we keep your personal information

Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for the period necessary to fulfill the purposes outlined in this Privacy Policy or until you request it is deleted. If, having registered on our Website, you do not use our Website for a reasonable time we may contact you to ensure you’re still happy to receive communications from us. Even if we delete your Personal Information it may persist on back-up or archival media for legal, tax or regulatory purposes.

Data Controller

The data controller of this website is:

Aderans UK Ltd, a UK Private limited Company with company number: 01104079

Whose registered office is:

Unit A Faraday Court

Manor Royal Estate

Crawley

West Sussex

England

RH10 9PU

And whose operating office is:

Sheridan House

114/116 Western Road

Hove

BN3 1DD

 

Data Protection Officer

Joel Boardman – Aderans UK Ltd.

Telephone: 01273 777503 / 01273 774977

Email: joel@trendco.co.uk

Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Security

Aderans Hair Centre maintains the highest levels of security. We take the privacy and security of your Personal Information very seriously.

Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions.

You can tell whether a page is secure as ‘https’ will replace the ‘http’ at the front of the www.aderanshaircentre.co.uk  in your browser address window. A small locked padlock will also appear to the left of the address.

We do our best to keep the information you disclose to us secure. However, we can’t guarantee its security. By using our Website you accept the inherent risks of providing information online and will not hold us responsible for any breach of security.

Website server security

This website is hosted by Fastnet within a UK data centre located in Brighton. For information on their Privacy Policy please click here.

Here is an outlined statement of some of the central points of security Fastnet implement:

Fastnet’s Shared Hosting Solution features a range of high-end security features and intrusion countermeasures to keep customer sites, email and other sensitive data secure, safe and out of the hands of malicious third parties and other service compromising attacks.

Customers using our Shared Hosting platform are protected by the following features, including but not limited to:

Virtualized Segregated Environment to restrict attacks from adjacent users and hosts, Routine patching of all server software packages -ModSecurity WAF for enhanced web application security and access control, Advanced Mail Filtering System to protect against malicious content sent via email and prevent and deter spam, Server resource Limits imposed on a per-user basis to stabilize hosting for all accounts and mitigate impact of individual account breaches.

All traffic (transferal of files) between this website and your browser is encrypted and delivered over HTTPS.

Phishing

Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud. We’ll never ask you to send any personal details via email. If we require such details, for security reasons we’ll ask you to contact us by phone. Should you receive an email claiming to be from Aderans Hair Centre requesting this kind of information, please don’t respond, but do let us know about it.

OTHER APPLICABLE TERMS

This Privacy Policy forms part of our overall Terms & Conditions of Use, which also apply to your use of our site.

The Terms & Conditions of Use incorporate the following applicable terms:

Our Privacy Policy

Our privacy policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Our Disclaimer and Copyright Notice

The Disclaimer and Copyright Notice explains your use of the information on this Website.

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